This policy was last updated in Dec 2021.
When you visit or interact with our website, we or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience and occasionally for advertising purposes.
This page is designed to help you understand more about these technologies and our use of them on our website. Below is a summary of a few key things you should know about our use of such technologies.
Our cookies and similar technologies have different functions. They are either necessary for the functioning of our website, help us improve our performance and service provision, or help us to serve you relevant and targeted advertisements. We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent). You are free to block, delete, or disable these cookies if your device so permits. You can manage your cookies and your cookie preferences in your browser or device settings.
Where possible, security measures are set in place to prevent unauthorised access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorised service providers have access to cookie data.
Service providers are companies that help us with various aspects of our business, such as website operations, services, applications, advertisements and tools. We use some authorised service providers to help us to serve you relevant advertisements on our services and other places on the internet. These service providers may also place cookies on your device via our services (third party cookies). They may also collect information that helps them identify your device, such as IP-address or other unique or device identifiers.
What are cookies, web beacons, and similar technologies?
Like most websites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a ‘device’) that allow us to record certain pieces of information whenever you visit or interact with our websites, services, applications, messaging, and tools.
The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. To help you better understand this Cookie Policy and our use of such technologies we have provided the following limited terminology and definitions:
Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognise a device or browser. There are several types of cookies:
- Session cookies expire at the end of your browser session and allow us to link your actions during that browser session.
- Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple websites.
- First-party cookies are set by the website you are visiting.
- Third-party cookies are set by a third-party website separate from the website you are visiting.
Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.
Web beacons – Small graphic images (also known as ‘pixel tags’ or ‘clear GIFs’) that may be included on our websites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behaviour.
Similar technologies – Technologies that store information in your browser or device utilising local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our websites.
We may use the terms ‘cookies’ or ‘similar technologies’ interchangeably in our Cookie Policy to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.
Your choice and our use of cookies, web beacons, and similar technologies
We offer certain website features, services, applications, and tools that are available only using these technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain website features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session.
Generally, these technologies allow our websites, services, applications, and tools to store relevant information in your browser or device and later read that information to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorised service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We do not store any of your personal information on any of our cookies or other similar technologies.
Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth in the ‘How to manage cookies’ section. Our uses of such technologies fall into the following general categories:
Operationally Necessary – We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our websites, services, applications, and tools. This includes technologies that allow you access to our websites, services, applications, and tools; that are required to identify irregular website behaviour, prevent fraudulent activity and improve security; or that allow you to make use of our functions.
Performance Related – We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed a page or link, or to improve our website content, applications, services, or tools;
Functionality Related – We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our websites, services, applications, or tools. This may include identifying you when you sign into our websites or keeping track of your specified preferences, interests, or past pages viewed so that we may enhance the presentation of content on our websites;
Advertising or Targeting Related – We may use first-party or third-party cookies and web beacons to deliver content, including advertisements relevant to your interests, on our websites or on third party websites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.
To opt-out of the use of third-party advertising-related cookies and web beacons, see the section ‘How to manage cookies’ below. Opting out of third-party advertising-related cookies and web beacons as described below does not necessarily mean that you will not see our advertising on third party websites – only that this advertising will not be targeted to you using third-party cookies, web beacons or related technologies.
If you would like to opt-out of all other types of technologies we employ on our websites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.
How to manage cookies?
Your web browser may allow you to change your cookie preferences, including to delete and disable cookies. Please consult the help section of your browser or follow the links below to understand your options, but please note that if you choose to disable the cookies, some features of our website or services may not operate as intended.